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That law prohibits state employees who leave their job to collect compensation, within two years of their departure, from any company in relation to any case, proceeding, or application with respect to which the person was directly concerned and personally participated while working for the state. Treatment for foodborne illness depends on the source of the illness, and the severity of one's symptoms. (2007) Inspections & Appeals Performance Plan Report, FY 2007. Each of Beacons Iowa care facilities operate under the name Aspire, and theyre located in Perry, Gowrie, Washington, Donnellson, Muscatine, Sutherland, Estherville, Primghar, Lake Park and Pleasant Valley. The Iowa Department of Inspections and Appeals (DIA) in the Investigation Division is seeking capable and enthusiastic individuals to join the Medicaid Fraud Control Unit (MFCU . A food establishment inspection report is broken into two categories Down load the complaint form found above, complete and mail into the Bureau of Professional Licensure. Email: ManagedCareOmbudsman@iowa.gov. 16, February 8, 2023 Rule 481-103.16 - Annual gambling reports (1) Each organization which conducts bingo shall submit a report to the department by January 31 of each year for the prior calendar year period of January 1 through December 31. The following food and lodging license applications for the Iowa Department of Inspections and Appeals are now available: The Iowa Alcoholic Beverages Division introduced these licenses to GovConnectIowa: Stay informed, subscribe to receive updates. $3000 Sign on Bonus. ADMINISTRATIVE HEARINGS DIVISION, UI APPEALS BUREAU . Des Moines, Iowa 50319-0083. . Rule 481-51.7 - Abuse. .css-as7amh{font-size:var(--chakra-fontSizes-sm);font-weight:var(--chakra-fontWeights-semibold);line-height:var(--chakra-lineHeights-base);display:inline-block;}All 34, Sign in or create an account to save jobs, .css-lvyu5j{margin-right:10px;}Pine Acres Rehabilitation.css-1t92pv{margin-right:20px;color:var(--chakra-colors-neutral-700);white-space:nowrap;}West Des Moines, IA, Check incoming merchandise and direct storage activities. Through October of this year, the average number of complaints was [] If you register via fax, please include the date you sent your fax when you mail your check. Iowa Capital Dispatch is part of States Newsroom, a network of news bureaus supported by grants and a coalition of donors as a 501c(3) public charity. Iowa Department of Inspections and Appeals. inspection reports, additional resources and online applications by visiting one of the following links: Public Search for Inspection Reports for Food Establishments, Food Processing Plants, and Hotels and Motels: Click Here, Apply or Renew Food Establishment, Food Processing Plants, and Hotels and Motels: Click Here, To Renew Food Service, Retail Food, Home Food Processing Establishments, Food Processing Plants, Hotels and Motels at GovConnect Iowa: Click Here, Additional Resources for Food Establishments, Food Processing Plants, and Hotels and Motels: Click Here, Additional Resources for Consumable Hemp Establishments: Click Here, Additional Resources for Social and Charitable Gambling Click Here and Amusement Devices: Click Here, About Department of Inspections and Appeals, Iowa Department of Inspections and Appeals, Food and Consumer Safety Bureau, 3rd Floor Lucas State Office Building, Inspection details can be accessed by clicking on the name of the food facility. Thats why Iowa Capital Dispatch, a nonprofit, independent source for quality journalism, is working every day to keep you informed about what government officials are doing with your money, your freedom and your safety. (Photo by Iowa Department of Inspections and Appeals). One of Iowas top nursing home regulators spent 10 years working for the industry before the state hired him to oversee such facilities, and then returned to the industry immediately after leaving state employment. During the 2022 legislative session, the 89th Iowa General Assembly passed new legislation (House File 2521) requiring health care employment agencies that provide direct care to staff to certain health care facilities in Iowa to register with the Iowa Department of Inspections and Appeals (DIA) and pay an annual fee. The rules require all existing health care employment agencies to register with the department by Jan. 4, 2023. In recent years, some of Beacons Iowa facilities have been cited for dozens of regulatory violations by DIA, fined more than $100,000, and placed on a federal list of the nations worst nursing homes. For additional information on specific foodborne diseases, please refer to the CADE homepage. Use the links on this page to learn about our application process, to search for state job openings, and to apply for a job. Though foodborne illness symptoms vary depending on the source and degree of contamination, most foodborne illnesses cause one or more of the following symptoms: Symptoms may start within hours after eating contaminated food, or may begin days later. OTTUMWA State and county inspectors have noted violations at local restaurants and hotel establishments in recent inspections. A letter of receipt is mailed to the person filing the complaint. Copyright 2023 KCRG. Iowans value integrity in their government. Our stories may be republished online or in print under Creative Commons license CC BY-NC-ND 4.0. Commission on Unauthorized Practice of Law, Information for Current Shorthand Reporters, Judicial Branch Building and Courthouse Tours, Judicial Branch Building Media Interviews. Inspections are conducted by the Department of Inspections and Appeal's Food Safety Specialists and, in some jurisdictions, Trestle Corporation Limited (Trestle) seeks judicial review of a decision by the Iowa Department of Inspections and Appeals requiring Trestles game to be registered under Iowas gaming statute. The frequency of inspections varies depending on many factors including the type of food, food preparation, and handling and 2007. These new rules implementing House File 2521 go into effect on Jan. 4, 2023. Claimant: Appellant (3R) Iowa Code 96.3(7) - Recovery of Benefit Overpayment . DECISION . N32 TRUCKING LLC . Additional rail links Iowa railroad profiles Iowa railroad maps Federal Railroad Administration Surface Transportation Board . IOWA WORKFORCE DEVELOPMENT . For additional details, please seeIowa Administrative Code 481-55. Additional information will be distributed at a later date to registered health care employment agencies regarding the method by which such data should be submitted to DIA. At the time, the entity that brokered the deal said the homes were generating $35 million in annual revenue, with cash profits totaling $3.5 million per year. The easiest way to register isvia the online form. Under Iowa law board members are not allowed to discuss the complaint with anyone. Establishment Name (Full or Partial Name): Copyright Mail: Iowa Department of Inspections and Appeals, Lucas State Office Building, 321 East 12th Street, Des Moines, Iowa 50319-0083 Telephone: 515-281-7102 Fax: 515-242-5022 Iowa Department of Commerce Iowa Alcoholic Beverages Division Licensing for retail and wholesale sales of alcoholic liquor, wine and beer Contacts Call: 866-469-2223 Des Moines, IA 50319-0083 . These violations should be corrected as soon as possible but generally must be corrected Inspections and Appeals, Department of. The Bureau of Professional Licensure receives complaints for nineteen regulatory boards. These tax types are all now available in GovConnectIowa. Rule 481-58.53 - County care facilities. OC: 01/01/23 . Select a topic below to learn more about what is most relevant to you. For more information, see the .css-73vru1{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;outline:2px solid transparent;outline-offset:2px;color:var(--chakra-colors-neutral-700);line-height:var(--chakra-lineHeights-shorter);size:md;-webkit-text-decoration:underline;text-decoration:underline;}.css-73vru1:hover,.css-73vru1[data-hover]{-webkit-text-decoration:none;text-decoration:none;color:var(--chakra-colors-neutral-1000);}.css-73vru1:focus-visible,.css-73vru1[data-focus-visible]{box-shadow:var(--chakra-shadows-none);outline-color:var(--chakra-colors-magenta-800);outline-offset:2px;border-radius:var(--chakra-radii-sm);}SimplyHired Privacy Policy. Welcome to the State of Iowa Jobs Page! Request that the provider submit a stool sample to the State Hygienic Laboratory (SHL) for testing. In accordance with Rule 55.5(3), thefirstquarterly report expected by DIA should contain data required by that rule for the period from Jan. 1, 2023, through March 31, 2023, andshall be submitted no later than April 15, 2023. Claimant: APPEAL 23A-UI-00408-B2T . Contamination can happen anywhere food is processed, packaged, shipped, prepared, or stored. Rule 481-51.4 - Long-term acute care hospital located within a general hospital. Keywords: Strategic Plan, Iowa Department of Inspections and Appeals, state government. More. Nudge-style games consist of three electronic reels featuring different icons that spin when a player pushes the play button and stop automatically after a short time. Severity of illness from eating contaminated food may vary depending on how contaminated the food is as well as ones age and underlying health. The Bureau also issues licenses for Iowa Workforce Development. Franks employment as both a state regulator and an industry official is outlined in a lawsuit he recently filed in Dallas County District Court. and often corrected on the spot, prior to the inspector leaving the facility. Cross-contamination is common with raw, ready-to-eat foods such as fresh produce or salads. Free and independent journalism is what keeps our public servants accountable and responsive to the people. Des Moines, Iowa, United States. Until such time as the department's database can accept electronic reports of hours for CNAs from health care employment agencies, each health care employment agency will need to provide to DIA a job description and an attestation letter on company letterhead to registry staff showing that a CNA working for their agency has performed at least eight hours of paid, nursing or nursing-related duties. During a Jan. 26 visit . Sikes informed Frank that Beacon was recruiting him for a job as senior vice president of Iowa operations. If you have questions it is best to contact the board administrator for direction. These updates include: The Iowa Alcoholic Beverages Division updated the existing GovConnectIowa application process to reflect recent legislative actions, and included additional functionality such as: The Iowa Department of Inspections and Appeals updated the existing GovConnectIowa application process to include: The Iowa Lottery Authority Retailers License Application updates include: Several new licenses managed by various state agencies are now available. Iowa Department of Inspections and Appeals Health Facilities Division Citation Page 1 of 6 . This is another example of Republican appointees thwarting oversight of regulated industries (and) setting aside the interests of Iowans from the protection of regulations meant to ensure their health, safety and welfare, Lerner said. Chet Culver, said the state now seems more interested in protecting the industries that it regulates than in protecting Iowa families. Please update your bookmarks to the new URL. Jan 30, 2023. Iowa Division of Labor 150 Des Moines Street Des Moines IA, 50309-1836 Appointments are not required for most services but you are strongly encouraged to request an appointment to receive the fastest service. Decisions and settlement agreements are available to the public upon request. Employer . IOWA . Code 24.22(3) - Earnest and Active Work Search . The Iowa Department of Inspections and Appeals has proposed a total of $105,250 in state fines against the six homes. IOWA DEPARTMENT OF INSPECTIONS AND APPEALS . State of Iowa - Department of Inspections and Appeals: Health Facilities Division Dec 2011 - Apr 2017 5 years 5 months. That decision involved Gillmann Services, a Virginia staffing company that primarily provides construction-industry companies with workers. (2007) Iowa Department of Inspections and Appeals, Strategic Plan 2008-2011, 2008. . Click this link to see all current jobs for which anyone can apply. GovConnectIowa is the State of Iowas online portal to register or renew certain business licenses and permits; file sales, use, withholding, and fuel tax returns and reports; make payments; and more. Residents, staff, and families have been notified of the receivership and closures and additional meetings will occur in the coming days. IOWA DEPARTMENT OF INSPECTIONS AND APPEALS ADMINISTRATIVE HEARINGS DIVISION, UI APPEALS BUREAU . Health Facilities Division Neighborhood Inspections Assistant City of Des Moines, IA 3.5 Des Moines, IA $22.30 - $26.51 an hour Full-time They work as fast as possible to complete the cases. IOWA DEPARTMENT OF INSPECTIONS AND APPEALS . Job Description. Iowa Dep't of Job Serv., 321 N.W.2d 6 (Iowa 1982). Appellant (2) Iowa Code 96.4(3) - Able and Available/Work Search . A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or. Fortunately, most foodborne illnesses are self-limiting; however, they cost our nation millions in lost productivity, medical, and legal expenses. State cites Iowa care facilities for death, injury and resident abuse BY: Clark Kauffman - February 7, 2023 . Two investigators conduct the investigations for the boards. Iowa Department of Inspections and Appeals, David M. Ranscht and John R. Lundquist, Assistant Attorneys General, Appeal from the Iowa District Court for Polk County, Samantha Gronewald, Judge. In addition, the Department provided administrative and fiscal services for Experience: Minimum of 1 year experience in ICF/DD field. Legislative and Regulatory Update Iowa DIA updated the assisted living rules in September 2021 in response to a change in the scope of . Iowa Admin. 321 East 12th Street. Department of Inspections and Appeals Unemployment Insurance Appeals Bureau 1000 E Grand Avenue Des Moines, IA 50319-0209 Written appeals should include: date of UI decision and reference number on the decision claimant's name, address and social security number employer's name, address and account number As part of his new job, Frank was eligible to collect an additional $30,000 in incentive payments tied in part to something called regulatory budget expectations. The portion of the contract that defines that term is not included in court records. CNAs may apply for out of state reciprocity here to create an account and fill out application Apply State regulators have seen a significant increase in complaints about health care facilities this year. DECISION . Assisted Living Program and Residential Care Facility . but in all circumstances no longer than ten days. Attn: Managed Care Ombudsman. In more than 1,500 pages, House Study Bill 126 outlines Reynolds' plans to consolidate Iowa's 37 cabinet agencies into 16, and save the state money by eliminating unfilled positions, combining . We ask that you edit only for style or to shorten, provide proper attribution and link to our web site. Iowa HHS Bureau of Professional Licensure 321 E. 12th St. Des Moines, IA 50319 Phone: (515) 281-0254 Fax: (515) 281-3121 Online Licensure Services: http://ibplicense.iowa.gov PLPublic@idph.iowa.gov Office Hours: 8 a.m. to 4:30 p.m. Monday through Friday, excluding state holidays Food Manager Resources Ensure that you have everything needed for a successful Temporary Food Event: Temporary Food Operation Guide; (2007) Iowa Child Advocacy Board, 2007 Findings. For summaries from opinions prior to August, 2018, view PDF versions here. He began working for Beacon one week later, on Oct. 6, at an annual salary of $150,000. Salary Book data is presented in original form as received from the Department of Administrative Services without additional verification or editing. Lucas State Office Building, 3rd Floor They should drink plenty of fluids to prevent dehydration due to diarrhea. Infectious organisms such as bacteria, viruses, parasites, and also toxins can get into food. These violations should be corrected immediately if possible, ADMINISTRATIVE LAW JUDGE . DES MOINES, Iowa (KCRG) - Four nursing facilities and two assisted living facilities have been place in receivership with the State of Iowa Department of Inspections and Appeals (DIA). Our stories may be republished online or in print under Creative Commons license CC BY-NC-ND 4.0. The department is extending a 30-day grace period in which all existing health care employment agencies shall complete their registration. A Retail Food Establishment (FE) license is a food establishment that sells food or food products to consumers intended for preparation or consumption off the premises. When do agencies submit their quarterly reports? Beacon allegedly agreed and sent Frank a formal job offer. JENNIFER C CURD . Internet Explorer, Google Chrome, Mozilla Firefox, Safari, etc). Adhere to all requirements under Iowa Code Section 135Q.2(2); Verify that its employees comply with all applicable state and federal requirements; Maintain documentation regarding each agency worker's compliance with minimum licensing, certification, training, health requirements, and continuing education standards as described in Iowa Administrative Code 481-55.3(1); Report to the Iowa Direct Care Worker Registry completed work assignments of the agency worker (if the worker is a certified nurse aide, or CNA) sufficient to maintain an active status on the registry, per state and federal requirements. Rule 481-51.5 - Medical staff. Iowa Dep't of Job Serv., 275 N.W.2d 445, 448 (Iowa 1979). Health care facilities administrationfive-year review of rules, 50.3(3)"f," 50.6 to 50.9, 50.11 . Anyone, regardless of race, age, gender, ethnicity, or socioeconomic status, is at risk. The agency must provide enough details to show that the CNA has met the long-term care employment guidelines. By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy. Good Retail Practices: These violations are also important for protecting public health but have less potential to State government. within 90 days. The complaint is confidential after it is received in our office. The department has and will continue to . Human Resources Questions: CustServ.HRE@iowa.gov Hours of Operation: 8:00 a.m. to 4:30 p.m. 2023 Iowa Department of Administrative Services, Iowa Department of Administrative Services, Job openings for current permanent state employees, How to apply for a job with the State of Iowa, Capitol Complex Building Access and Parking Permits. All Rights Reserved. Public participation in the formulation of administrative rules helps our state to reform burdensome . Iowa Department of Inspections and Appeals. More about reading a food establishment inspection report (grocery stores, restaurants, and convenience stores). Weather related closures Wednesday, February 22, 2023, Archived Supreme Court Opinions Prior to 2017, Archived Court of Appeals Opinions from 1/10/2018 to 2/7/2018, Archived Court of Appeals Opinions from 2017 and Earlier, How to Become a Qualified Court Interpreter in Iowa, Information for Current Court Interpreters, State Court Administration Organizational Chart, Submission of CLE Programs by CLE Sponsors. 2023 Iowa Department of Health and Human Services, Civil Commitment Unit for Sexual Offenders, Reportable Communicable Diseases and Infectious Conditions, Public Health Exclusion Requirements for High Risk Settings, Iowa Department of Inspections and Appeals Complaints and Food Safety Website, CDC Estimates of Foodborne Illness in the United States, CDC Vital Signs: Making Food Safer to Eat, National Center for Food Protection and Defense. "view inspection report" under the name and address. SimplyHired may be compensated by these employers, helping keep SimplyHired free for job seekers. Some of the divisions enforcement actions continued into 2022, by which time Frank was on Beacons payroll. The new owners of a Des Moines hotel were recently granted a license after a state inspector found rodent droppings, soiled bedding and animal feces in the guest rooms. Iowa Department of Inspections and Appeals, Food and Consumer Safety Bureau, 3rd Floor Lucas State Office Building, 321 E. 12th St, Des Moines IA 50319-0083 Get Directions 515-281-6538 FCS-Licensing@dia.iowa.gov Establishment Match By Name/Location Establishment Name (Full or Partial Name): Jurisdiction: Classification: Street Number and Name: City Pleasevisit the Iowa Direct Care Worker Registry pageon the DIA website for additional registry information. Democrats questioned the governor's staff about the new appointment process for the superintendents of credit unions and banking divisions in Iowa's Department of Insurance and Financial Services the current Department of Commerce. In order to prevent foodborne illness at home: Make sure to consult with a healthcare provider if a foodborne illness is suspected or before taking any anti-diarrheal medication. Programs are certified, which is the functional equivalent of licensure. Des Moines, Iowa 50309-0083. This includes a number of tax credits from the Iowa Department of Revenue, the Iowa Utilities Board, and the Iowa Economic Development Authority. Click here to Access Online Services or to Apply Online, Iowa HHS Bureau of Professional Licensure321 E. 12th St.Des Moines, IA 50319Phone:(515) 281-0254Fax:(515) 281-3121, Online Licensure Services:http://ibplicense.iowa.gov, Office Hours:8 a.m. to 4:30 p.m.Monday through Friday, excluding state holidays, 2023 Iowa Department of Health and Human Services, Civil Commitment Unit for Sexual Offenders, Iowa Board of Cosmetology Arts and Sciences, Iowa Board of Nursing Home Administrators, Iowa Board of Physical and Occupational Therapy, Iowa Board of Respiratory Care and Polysomnography, Iowa Board of Sign Language Interpreters and Transliterators, Iowa Board of Speech Pathology and Audiology, https://amanda-portal.idph.state.ia.us/ibpl/portal/, Persons wishing to file a complaint can open the Complaint form below, enter information into the highlighted fields, print the form, sign and mail to the licensure office, or. Anyone may file a complaint against a licensee by filling out the complaint form found here. According to the Centers for Disease Control and Prevention (CDC), foodborne illness affects 48 million Americans, causes 128,000 hospitalizations and 3,000 deaths annually. Rule 481-51.3 - Quality improvement program. Frank accepted the offer on, or shortly before, Aug. 30, 2021, and one month later, he left DIAs employment. One of Iowas top nursing home regulators worked for the industry before and immediately after he was tasked with overseeing such facilities. establishments (grocery stores, restaurants, and convenience stores), food processing plants, and hotels and motels. Inspections and Appeals Department Open For Comment 4; All 205; ARC 6911C. At the time, Beacon didnt have any Iowa holdings, but was in the process of purchasing the 10-facility Pearl Valley chain of Iowa nursing homes. Cross-contamination (the transfer of harmful organisms from one surface to another) is often the cause. If you administer these tax credits, more information will be provided to you soon. The DIA HFD application has been upgraded and the URL has changed. Office of the State Long-Term Care Ombudsman. Inspections and Appeals, Department of 321 E. 12th St, Des Moines IA 50319-0083 Get Directions, Social and Charitable Gambling and Amusement Devices, Copyright Iowa Code sections 235B.3(2) and 235E.2 require all of the following people to report suspected dependent adult abuse to the Department of Human Services or the Department of Inspections and Appeals if the person in the course of employment examines, attends, counsels, or treats a dependent adult and reasonably believes the 321 E. 12th St, Des Moines IA 50319-0083 Get Directions Fort Dodge Villa Care Center, 2721 Tenth Avenue North, Fort Dodge 50501 (61 current residents), Humboldt Wellness and Rehabilitation a.k.a. Job Openings Job openings for all applicants. The Iowa Department of Inspections and Appeals said Thursday it has no reason to believe Frank violated Iowas so-called revolving-door law, which is intended to discourage the migration of state regulators into industries they oversaw in their state job. Contact Editor Kathie Obradovich for questions: info@iowacapitaldispatch.com. 2023 Iowa Judicial Branch. Humboldt Care Center, 1111 11th Avenue North, Humboldt 50548 (45 current residents), Timber City Wellness and Rehabilitation a.k.a. Receivership ensures that the residents are safe during this time. Iowa Admin. You can use the portal to do a number of things, including: Tax credit application and administration previously available in CACTAS (Tax Credit Award, Claim, and Transfer Administration System) is now available in GovConnectIowa. compliance history of the establishment. It is important to do a thorough investigation this often involves interviewing numbers of persons and obtaining documents. The department is unaware of any former employee working on any matters in relation to any case, proceeding, or application that they were directly concerned and personally participated in during state employment, Bond said, adding that DIA maintains high ethical standards and has robust policies regarding conflicts of interest. Oversee cleanliness of the entire kitchen during evening shift, making sure kitchen is ready for next, State of Iowa Talent GatewayIowa.css-epvm6{white-space:nowrap;}3.7 .css-fy0zar{color:var(--chakra-colors-yellow-500);height:12px;display:inline-block;}, Applicants who now possess a current valid license from another state need not have an Iowa license to apply, but will be required to obtain the appropriate, Some positions may require a valid driver's or chauffeur's license. Protection of the public is the boards' primary responsibility. Rule 481-51.6 - Patient rights and responsibilities. Abstract. 2P-1030P FULL TIME - TRINITY CENTER), Public Service Executive - Division Administrator, Permanent Supportive Housing Program Manager. You will also monitor overall budget and make sure that the home is compliant with state regulations. Contact us Iowa Code & Administrative Rules Frequently Asked Questions Department Director We ask that you edit only for style or to shorten, provide proper attribution and link to our web site. DEIJ Policy | Ethics Policy | Privacy Policy. People who are healthy often improve without taking any medications. A uniform complaint procedure assures consistency in processing complaints. Applicants for positions in the Department of Inspections and Appeals must undergo a background investigation which includes a criminal history check and a dependent adult and child abuse registry . local health departments that contract with the Department to provide the service. Displayed here are Job Ads that match your query. Government Agency Founded 1986 Locations Primary 321 E 12th St. Third Floor Des Moines, Iowa 50319-0083, US Get directions 502 E 9th St Third floor Des Moines, Iowa 50319, US Get directions See. . WAVERLY HEALTH CENTER : Employer : APPEAL 23A-UI-00418-CS-T : . The State of Iowa uses NEOGOV to accept and process applications. social gambling, charitable gambling such as bingo and raffles, registrations for Amusement Devices and Consumable Hemp Establishments. Follow Iowa Capital Dispatch on Facebook and Twitter. Fiscal Year is July 1 - June 30 of the following year. Complete the form with as much detail as necessary. APPEAL 23A-UI-00320-AR-T . Six Iowa care facilities placed in receivership after owner says they cant to continue operate, Webster Post Acute Rehabilitation a.k.a. This information is provided by the Department of Administrative Services pursuant to Code of Iowa Section 8A.341 (2). ALPs serve a primarily elderly population and RCFs serve a younger adult population, including Inspections and Appeals, Department of. This report reflects on the accomplishments and work the department achieved in the fiscal year. Contamination can occur during food processing, production and handling. SimplyHired ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on SimplyHired. Careers Interested in a job opening and/or Career with the State of Iowa. Rule 481-51.9 - Nursing services. If the person chooses to file a complaint, a complaint form and pre-addressed envelope stamped "confidential" will be mailed to them. Jessie M. Parker Building. Current access to GovConnectIowa will not be removed or changed. Bond said DIA knows that Frank and his supervisor took appropriate action at that time to avoid any conflicts of interest, but she did not elaborate.